27+ min ago   (1358+ words) Bank of America is accelerating its use of artificial intelligence across advisory, payments, and internal engineering workflows, offering one of the clearest case studies yet of how AI is moving from peripheral tooling into core banking operations, and, in turn,…...

4+ day, 23+ hour ago   (1518+ words) European regulators are scaling up accessibility monitoring, sharing complaints across borders and increasingly looking for documented proof that banks and other digital service providers are making measurable progress towards compliance. One year after the European Accessibility Act became enforceable, financial…...

5+ day, 23+ hour ago   (1048+ words) An incident report published by the UK’s AI Security Institute found that agents powered by models from OpenAI and Anthropic engaged in sustained, unsanctioned activity directed at real people and organisations. Across 122 test runs, the institute identified 19 unauthorised actions in…...

1+ week, 2+ day ago   (1096+ words) More than a year after the EU’s Digital Operational Resilience Act became applicable, financial institutions are moving from regulatory preparation to the more difficult task of proving that resilience controls work in practice. Governance structures, policies and documented strategies may…...

1+ week, 3+ day ago   (618+ words) As banks deploy AI assistants across customer-service operations, software testing teams are facing a new quality challenge: ensuring that errors do not spread unchecked through increasingly complex AI-driven workflows. The issue has come into sharper focus following Bank of America’s…...

1+ week, 5+ day ago   (1535+ words) UK bank HSBC is strengthening its model-risk, data and technology controls as the financial institution prepares to deploy artificial intelligence more widely, acknowledging that generative and agentic AI introduce new operational, cybersecurity and governance risks. In its latest interim report,…...

1+ week, 5+ day ago   (1537+ words) The clarification from the Monetary Authority of Singapore means financial institutions will be expected to apply board oversight, lifecycle controls and risk-management processes to AI agents as well as more conventional models. For QA, software testing and quality engineering teams,…...

2+ week, 2+ day ago   (723+ words) The American investment bank is increasingly positioning AI as a core part of its technology and productivity strategy, with executives pointing to widespread adoption of AI-assisted tooling across engineering, operations and client-facing services. According to a recent letter by JPMorgan…...

2+ week, 3+ day ago   (1363+ words) Banks are rapidly introducing generative and agentic AI into customer-facing apps, support systems and operational processes, raising difficult questions about how these technologies should be tested, monitored and controlled. Unlike traditional software, autonomous AI systems may respond differently when presented…...

2+ week, 6+ day ago   (1072+ words) Financial institutions may need to demonstrate not only that their AI models perform as expected, but also that the regulatory rules and internal policies governing their decisions have been translated into consistent, testable logic. That is a central quality assurance…...